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We're here

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Call 972-442-6966 for more information

About Our Program

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  • Families enter the program with an initial 30-day stay in mind.

  • Families use the Day Center, which offers laundry and shower facilities, as their home base and permanent address while in the program.

  • Families stay overnight at our static site where volunteers provide meals Mon, Wed, & Fri.​

  • With all basic needs provided free of charge, families concentrate on meeting the goals in their case management plan including seeking full-time employment, saving money, and securing permanent housing.

Who we serve

  • Families who have lived or worked in Collin County.

  • Families who have lost, or are at risk of losing, their current housing, including families living in hotels or with family or friends.

  • Single-parent, dual-parent, and multi-generational families are accepted.

  • Must be 18 years or older and have at least one dependent child under the age of 18.

  • Have a stable history of either work or housing.

  • Capable of regaining self-sufficiency.

  • Must be drug and alcohol-free with no serious criminal record.

  • Families commit to: seeking full-time employment and housing on a daily basis;

  • meeting regularly with a case manager and completing a case management plan; saving at least 70% of earned income; and

  • remaining drug and alcohol-free while in the program.

  • No religious affiliation is necessary.

How to qualify


Step 1: Call 972-442-6966 to answer a brief questionnaire. 

Step 2: If requested, schedule and complete an in-person interview with adult family members present. (~1 hour)

Step 3: Submit to a background check and drug screening.

Step 4: Acknowledge, sign, and abide by all guest guidelines.

What Family Promise of Collin County guests are saying.

"Family Promise is an excellent program to help families get back on their feet . They provide excellent programs for finances and budgeting. Help find employment while and provide temporary shelter for families in need . Counselors and case managers are nice polite courtesy professional including case worker Christen Myers who professional supportive caring to our family. Christen was a big help during our time at family promise almost every site."

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