We're here to HELP
About Our Programs
Family Promise of Collin County supports families with children who are facing housing instability or homelessness. We offer three programs designed to meet families where they are and help them move toward stability. Please review each option carefully to determine which program best fits your situation.​​
Shelter Program Eligibility & Expectations
Temporary Housing & Support
Families enter the program with an initial 30-day stay in mind. Families use the Day Center, which offers laundry and shower facilities, as their home base and permanent address while in the program address. Families stay overnight at our static site where volunteers provide meals on Monday, Wednesday, & Friday.​ With all basic needs provided free of charge, families concentrate on meeting the goals in their case management plan, including seeking full-time employment, saving money, and securing permanent housing.
Families may be eligible for the the Shelter Program if they meet the following criteria:
-
Have lived or worked in Collin County
-
Have a working vehicle
-
Are experiencing homelessness or are at risk of losing housing, including families living in hotels or staying with family or friends
-
Include single-parent, dual-parent, or multi-generational households
-
Head of household is 18 years or older with at least one dependent child under the age of 18
-
Have a stable history of employment or housing
-
Are capable of regaining self-sufficiency with support
-
Are drug- and alcohol-free, with no serious criminal history
Families participating in the program commit to:
-
Actively seeking full-time employment and permanent housing
-
Meeting regularly with a case manager and completing a case management plan
-
Saving at least 70% of earned income
-
Remaining drug- and alcohol-free while in the program
Additional considerations:
-
Individuals experiencing domestic or intimate partner violence must be out of the situation for at least six months
-
No religious affiliation is required to participate
Prevention Program
Helping Families to Stay Housed
The Prevention Program is designed to help families remain in their current housing during a temporary financial crisis.
This program may assist families who:
-
Have children
-
Are currently housed
-
Are facing eviction or loss of housing
-
Have income but experienced a short-term hardship
-
Must live in McKinney, TX
Assistance may include limited financial support, case management, and referrals to community resources. Funding is limited, and assistance is not guaranteed. Eligibility is determined through an application and documentation review.
Diversion Program
Finding a Safe Alternative to Shelter
The Diversion Program helps families avoid entering shelter by identifying safe, short-term housing alternatives.
This program may assist families who:
-
Have children
-
Are experiencing homelessness or imminent homelessness
-
Can identify a safe alternative such as staying with family or friends
Support may include problem-solving assistance, limited financial help when available, and short-term planning to stabilize housing. Diversion is not long-term housing but a bridge to safety and stability.
Our Intake & Application Process
What to Expect
Step 1: Complete the Online Application
Families begin by submitting an online application with basic household information.
Step 2: Initial Phone Interview
A member of our team will contact you to complete a brief phone screening and review basic eligibility.
Step 3: Second Interview (If Criteria Are Met)
If the initial requirements are met, your application will move forward to a second, more detailed interview.
Step 4: In-Person Intake & Program Welcome
Families approved after the second interview will complete an in-person intake appointment and, if all criteria are met, be welcomed into the program.
What Family Promise of Collin County
guests are saying
